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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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troy olivo

March 26, 2025

5  out of  5
rating by troy olivo
"Anna and Kristen are an amazing team!!! I appreciate them accommodating me with anything I need. I plan on starting a life policy with Rose as soon as I can. Look no further."
We responded:
"Thank you Troy! Anna and Kristin are amazing and we appreciate that you chose our office. "
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Melinda

March 26, 2025

5  out of  5
rating by Melinda
"Love this TEAM!!!"
We responded:
"Thank you! We appreciate you!"
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John Berger

November 13, 2023

5  out of  5
rating by John Berger
"One of the few actual good in person insurance agencies left. I am always greeted with cheerful attitudes and especially from Squeaker. Ashley, Kristin, Katelyn, and Rose are the winning combo! Go here if you want to feel taken care of, like I have time and time again!"
We responded:
"Thank you John! We appreciate your business and thank you for choosing State Farm and my office for your insurance needs. Rose Goheen"
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Ashley Brown

November 13, 2023

5  out of  5
rating by Ashley Brown
"Professional, responsive, and truly care about their customers!"
We responded:
"We appreciate you choosing State Farm and my office for your insurance. Caitlin, Kristin, Ashley and I will work hard for you! "
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Lewis Hathaway

November 11, 2023

5  out of  5
rating by Lewis Hathaway
"The wonderful lady wasted no time in assisting me with my needs and giving me a good insurance plan. The other lady at the office was also very kind and I felt very comfortable getting top notch support ."
We responded:
"Thank you for your business! Rose Goheen"
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Jasmine Santos

October 26, 2023

5  out of  5
rating by Jasmine Santos
"Love State Farm and my agent !"
We responded:
"Thank you! Kristin,Caitlin, Ashley and I appreciate that you chose our office and State Farm!!"
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Mary Sorrell

October 12, 2023

5  out of  5
rating by Mary Sorrell
"Very helpful, kind and informative"
We responded:
"Thank you for your review. We hope your move to VA went smoothly and we appreciate your business!"
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Amber Bunting

June 18, 2023

5  out of  5
rating by Amber Bunting
"Amazing, everyone there is so friendly and understanding. They really make you feel like family"
We responded:
"Thank you! We appreciate your feedback and we look forward to helping you with your insurance!"
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georgia mcdermott

May 27, 2023

5  out of  5
rating by georgia mcdermott
"Kristin was not only friendly, she was knowledgeable and professional. She assisted me with setting up rental insurance. She also reviewed my current auto insurance policy and sent me an email with coverage and a quote for my insurance once I arrive in VA. She answered all of my questions. I have complete confidence in staying with State Farm Ins. VB! Thank you Kristin!!"
We responded:
"Thank you for the review! Kristin works hard to make your experience exceptional. "
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Lynn wassenaar

May 1, 2023

5  out of  5
rating by Lynn wassenaar
"Helpful, easy to communicate with and a fabulous attitude. I am thankful she could help me. Thank you."
We responded:
"Thank you! We appreciate your business and look forward to working with you. "
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Sandra Harper

April 12, 2023

5  out of  5
rating by Sandra Harper
"They were so very helpful. I switched over easily and got a much better rate."
We responded:
"Thank you for reviewing. We are so happy that we were able to save you money and make it easy too! We appreciate your business. "
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Edward Donaher

April 11, 2023

5  out of  5
rating by Edward Donaher
"Very detailed and professional. A breath of fresh air. After over 20 years with a company that couldn't take the time to complete a review of insurance to insure proper coverage."
We responded:
"Thank you for your business. We appreciate your review and we will work hard to make sure your insurance keeps up with you!"
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Eric Baptiste

December 20, 2022

5  out of  5
rating by Eric Baptiste
"Kristin was great and answered all of my questions fully. She was very patient with all the different ways I was considering on adjusting my policy and provided me with all the answers I needed to make the best choice possible. It was a plus I saved a ton of money before moving."
We responded:
"Thank You! Kristin works hard at making your experience the best ever! We appreciate your business and welcome to the office. "
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Caitie Burns

December 5, 2022

5  out of  5
rating by Caitie Burns
"Rose and her team are amazing. Very attentive and always ready to help answer questions about my policies. They have their customers best interest at heart and want to make sure you are adequately covered for the things we rarely think about. Definitely reccomend if your looking for ther personal touch in the insurance game."
We responded:
"Thank You! We appreciate your business!"
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Amanda Aggar

November 7, 2022

5  out of  5
rating by Amanda Aggar
"The office is very neat and bright, both ladies working in the office are incredibly professional and extremely helpful! Absolutely recommend them to everyone!!!"
We responded:
"Thank You! We appreciate your review.!"
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brian cooke

November 7, 2022

5  out of  5
rating by brian cooke
"5 stars! Ms. Bishop was able to help me get my policy set up quickly and easily!"
We responded:
"Thank you! Kristin works hard We appreciate your vote of confidence! Thank you for your business. "
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Makenzie Nugent

October 25, 2022

5  out of  5
rating by Makenzie Nugent
"Kristin has been such an amazing help with getting my information together since I’ve moved states. So very kind, professional and great at her job!"
We responded:
"Thank You! Kristin works very hard to make every transfer easy and seamless! We appreciate your business. Rose Goheen "
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Thom Heckard

September 29, 2022

5  out of  5
rating by Thom Heckard
"Rose and her team were very attentive to our specific needs for our auto and home policies. We received a thorough explanation and review of the pros and cons for each separate optional item."
We responded:
"Thom. Thank You! Speaking for all of the team we appreciate being your agent and for your vote of confidence. We appreciate your business!"
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Steven Arcese

September 16, 2022

5  out of  5
rating by Steven Arcese
"Jessica was Great and made sure that everything was fully explained and the price included every possible discount. She is a true gem to have on your team."
We responded:
"Thank you! We appreciate your review and welcome to our agency!"
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Darlene Berryman

May 22, 2022

5  out of  5
rating by Darlene Berryman
"Was given a quote for Home & Auto, and Rose was very helpful in getting the policy that works for us. She was able to save us a lot of money and it was certainly worth the change. Thanks so much Rose"
We responded:
"Thank You! I am glad you chose State Farm and my office. We appreciate it!"
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Tracian Laignel

April 23, 2022

5  out of  5
rating by Tracian Laignel
"We are in the tedious process of relocating from Oklahoma to Virginia Beach and Rose and her staff have made the switch of our insurance feel seamless."
We responded:
"Thank you for choosing our office for your insurance. We appreciate your business and the vote of confidence!"
Profile photo of William Laignel

William Laignel

April 21, 2022

5  out of  5
rating by William Laignel
"Rose was swift to respond to our request and followed up after initial quotes, this was very helpful as we have a lot on our plate with the move."
We responded:
"Kristin enjoyed working with you to make your move a little less stressful. We appreciate your business!"
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Elisa Hyatt

February 15, 2022

5  out of  5
rating by Elisa Hyatt
"Been a customer for over 30 years!! They have been great. Answered all my questions quickly."
We responded:
"Thank you! We both grew up (not older 😊) together. Always fun when we sit down together."
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Gayle Bonner

January 18, 2022

5  out of  5
rating by Gayle Bonner
"I have been with Rose Goheen since my Children we small & now they are grown she have always kept me inform of my policy best company i will continue do business with state farm to staff is wonderful & friendly."
We responded:
"Thank you! Here’s to many more years of our relationship. We appreciate your business! Rose"
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Tiffany Patton

January 13, 2022

5  out of  5
rating by Tiffany Patton
"My quoted rate was very fair! Jordan was able to give me a competitive monthly rate; she is very knowledgeable and considerate of my time. The communication doesn't stop there, she made sure that I was comfortable with my policy. Quality service and professionalism."
We responded:
"Thank You! We appreciate your review and your business. Rose Goheen"